POSITIVE CUSTOMER SERVICE

After twelve years of running a Mystery Shopping company in Australia I have decided to use this Blog as a forum to acknowedge positive memorable customer service and care. We always hear people criticising and commenting on poor service, so let's make a difference by writing on this blog when you receive Superior Customer Service anywhere.

Tuesday, February 23, 2010

Tradies - Service Supremos

If you want to know what is like to be greeted with a smile and to be served with genuine care go to Tradies, Kingsway, Gymea, their service is impecable and the venue provides facilities for all ages and has two wonderful dining areas; Brasserie which includes a supervised kids area and a coffee lounge serving a very tasy range of foods.

Public Hospital System

Over the weekend my elderly dad spent 12 hours in Campbelltown emergency department and even though the waiting room was full and continued to be like that all day and night the staff including doctors, nurses, cleaners and reception staff provided excellent service. Well done Campbelltown Public Hospital.

Saturday, February 20, 2010

Antiques Roadshow was great with two excellent presenters. Afterwards we had a coffee at the cafe at Revesby Workers. Now I am really fussy about my cappucino (half strength with extra creamy froth) and was tossing up to order it or not. Gee I am so glad I did, it was the best coffee I have had for a long time made by a great barista, unfortunately couldn't get his name but it did start with a Z. If your ever at the club have a coffee.

Friday, February 19, 2010

Antiques Road Show - Revesby Workers Club

I have tickets for the Antique Road Show to be held at Revesby Workers Club tonight, really looking forward to it as I love the show. Has anyone seen as yet?