Last Wednesday I ventured out to Dooley's Lidcombe to watch the second State of Origin while my family enjoyed the live thrill at the stadium. The carpark was full as was the club, however, security were advising patrons on entering and after I drove around for nearly 30 minutes I finally secured a car park on the street. Now as you can imagine by this stage I was hungry, tired and frustrated so the initial first impression of this club, which I hadn't been to for years was going to set the scene for the whole night. I was met at the door by the most charming security personnel, who greeted me warmly, asked if they could direct me to where I wanted to go and then proceeded to walk me to the bistro.
Sometime later on leaving the same personnel were there and once again a warm and friendly farewell, promoting membership and the benefits of the club without being pushy. Guess what I joined, who wouldn't with this great service and it was security who provided this excellent service.
Wednesday, June 22, 2011
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